How soon will I receive my order? Your order usually ships the day after it's placed. We carry all gates in stock, so we can send your gate the next day. If you order a custom gate, we'll tell you how long it will take to deliver. Even custom orders usually only take 7-10 days.
I only received two L brackets for the top of the gate. Don't I also need brackets for the bottom? No. Your gate rests on bearing washers, and drop pins that fit into holes in the floor that you've drilled.
What if I don't want to drill holes in my floor to mount my single or pair gate?You can special order a shorter truncated gate with special brackets designed to hold the gate off the floor.
Do I need to drill holes in the floor for my pair gate's self-securing drop pin? Yes. Self-securing drop pins, which must be inserted into floor-holes, are required for pair gates to join properly in the center, when closed.
Can I install the L bracket up, instead of down?Yes. If you want easy access to the bracket bolts. However, this configuration provides less security.
Should I lubricate the gate? Normally your gate requires no maintenance. In harsh environments however (severe winters, coastal conditions), lubricating the gate periodically with white grease is a good idea.
When do I need an H bracket? You
can install an H bracket above where two sides of a pair gate
meet. Each half of the gate joins to the H bracket, providing
greater rigidity and security. Note that an H bracket installed
in your opening will reduce clearance height of forklifts and other vehicles.